Connecting and communicating with partners


Checking in with partners:

  • Take time to check in with partners, not just in the immediate term, but on an ongoing basis (unless they ask for some space)
  • Ask partners about what they need and what their capacity is to participate in projects (don’t assume)
  • Ask partners how much they would like to engage, and how they would prefer to communicate during this time (over online platforms, email, phone)

Project and partnership practices and protocols:

  • Shift timelines for projects if necessary
  • Consider how others may take on tasks and responsibilities in projects if community partners are unavailable
  • Make sure everyone is aware of changes to projects (e.g. deadlines)
  • Consider issues of risk and confidentiality for partners related to COVID-19 and virtual communication
  • Contact funders to see if application deadlines or offerings have changed

Virtual meetings:

  • Support meaningful connections in online environments (e.g. build in time for informal socializing)



McMaster University, The Socrates Project. WEBINAR, May 20: Research ethics in the time of COVID-19.

Articles, reports, blogs, etc.:

Baker, S. Building trust while working remotely. [The Engine Room]

Campus Compact. Coronavirus and the engaged campus.

Community-Campus Partnerships for Health. Communities in partnership: Ensuring equity in the time of COVID-19. Webinar Session 1 recording: Facts and lessons learned from recent disasters.

National Co-ordinating Centre for Public Engagement. Online engagement: A guide to creating and running virtual meetings and events.

Portland State University, Lifting Bridges. CEL remote in a pinch with your partner.

Portland State University, Lifting Bridges. Community engaged learning in times of social distancing, isolation and quarantine.

Rewa, J., & Hunter, D. E-book: Leading Groups Online.